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Latest WTS News

Having problems downloading articles? | 29 October 2014

Here are a few tidbits that may help you manage your article downloads: 

- You should download your article once.  If you're having trouble with the link, you may attempt to download your article 3 times before it expires.  These restrictions are in place to comply with copyright law and publishers' requirements.
- Each time you click on an article's link, it's counted as a download, whether you save the file or not. 
- Article links remain active for 5 days after your first click/download.  
- If you can't open the file at all, please let us know.  We'll ask you which browser and version you're using and what specific behavior or error message you're seeing,