Issue 4 January 2004 The Newsletter of Wisconsin TechSearch
x

Thank You!

Turnaround Time is Down

On-line Literature Searching. Why?

Staff Profile: Jennifer Velasco

Book Loans from WTS

We Want to Hear From You!


...that WTS changed some of its web pages?

We recently made some changes to our web pages. There are now links in the blue sidebar to our Book Loan Policy and Staff list, and we've revamped our Fee Schedule (don't worry--our prices haven't changed). As always, please let us know if you have any suggestions to make our web pages more useful to you.

WTS Home

WTS Staff

WTS Request Form

The TechSearcher

Contact Us

Newsletter designed and edited by Rachel Watters

Last Update: February 3, 2004

x

Thank You!

WTS thanks all of our clients for making 2003 a success. We enjoy working with you and appreciate your business!

Turnaround Time is Down

In the October 2003 TechSearcher, we told you that we hired more student employees in an effort to decrease our turnaround time.

It worked.

In November and December of 2003, 95% of filled standard requests (not Rush or Super Rush requests) were delivered to you in three days or less--and that's including weekends and holidays.

On-line Literature Searching. Why?

Wisconsin TechSearch offers on-line literature searching as one of its services to our users. But if you already have access to numerous internet search engines, why consider an on-line search to answer your information needs?

  • We have access to literally hundreds of subject-specific databases in areas such as chemistry, engineering, biology, business and marketing, medicine, and US or foreign patents and trademarks.

  • We can search numerous databases simultaneously, providing a powerful and comprehensive search for you.

  • Your time is money. We're experienced. For over thirty years, we've been providing literature searches for our clients. We know where (and where not) to look. We can run a search for you that's reasonably priced and we can turn it around quickly.

  • Periodic search updates: if you have an interest in monitoring the latest articles which discuss a particular technology or company, or need to keep track of the latest patents--US or foreign--granted to a particular company or inventor, we can help.

  • If you already provide literature searching for your firm or company, consider using us as back-up if you're away from work.
Call us for more information, or if you'd like to us to run a search for you. You can also submit a request from our website by clicking on the "literature search request form."

Staff Profile: Jennifer Velasco

Jennifer Nowak Velasco is one of WTS's most valuable assets. Jennifer began as a WTS student runner in May of 2000 and by the time she graduated a year later, she was responsible for ILL book loans (for UW Madison patrons) and assited with general office functions and shipping. With the growth of WTS and the number of its student employees, Jennifer is now one of our office managers. She provides work direction for students, logs and searches requests, and deals with clients' problems, while still managing much of the ILL work.

In the fall of 2001, Jennifer began graduate school at UW Madison's School of Library and Information Studies. She takes 1-2 classes each semester and still works nearly full-time for WTS. After graduation, she hopes to continue her library career in an academic setting.

Jennifer enjoys cooking, drawing, and spending time with friends. She most recently read The Da Vinci Code and re-read Bridget Jones's Diary.

Book Loans from WTS

Don't know the WTS book loan policy? Then check out our new web page.

In a nutshell:

  • Use the Document Delivery Request Form to request book loans.
  • We do not refer off-campus for books.
  • We loan books for 30 days; however, UW campus libraries loan books for various periods of time, depending on that library's policy. Thus, the due date in our MadCat catalog will usually not match the due date that we've given you.
  • We can usually renew a book once. However, some libraries won't let us renew at all. Please call us at 608-262-5917 or email us if you'd like a renewal.
  • We rely on the goodwill of the campus libraries in order to provide this service, so please return your books on time. Occasionally, another patron needs the book we loaned you. In that case, we will ask you to return the book to us as soon as possible.

We Want to Hear From You!

WTS constantly strives to improve service to our clients. So we want to hear from you--what you like about our service, what you think we need to improve, et cetera. Feel free to drop us an email or give us a call. Let us know how we're doing!